How to reach and engage your audience with ThingLink

Decca Records recently ran a campaign for up and coming music artist Alessandro using ThingLink to great success. Our Creative Director Jonas Forth spoke with Digital Innovation and Platforms Manager David Heath about reaching your intended demographic, creating engaging campaigns and making the most out of ThingLink.

 

Q. Where do you find value in the service?

I think the value in a service like ThingLink comes from the opportunity to engage consumers from all demographics. Creating something your audience can relate to and understands is vital in establishing a connection with them, and this is a simple and effective way of doing that. Everyone can relate to an image, and musicians are more frequently incorporating strong visuals as lead elements of their campaigns.

Using mouseovers and hover actions actively encourages users to interact with these images and this is where the real beauty of ThingLink lies, because people are inherently curious and they want to know what might be hidden away. They don’t want to miss something valuable that might be tucked away in a corner. If you’ve judged your audience correctly and you’re giving them the content they really want to consume, they’ll be back.  

 

Q. What kind of features have you created using ThingLink?

This year we’ve been running a campaign around a brand new global priority artist who happens to be a Franciscan Friar called Alessandro. We’ve used Thinglink to put together an interactive map of Assisi – the birthplace of St Francis and the place Alessandro lives – as a way of showcasing all the most important locations from around this historic catholic town.

Using artwork sourced from a local tourist information booklet created by the friars themselves, we were able to use ThingLink as a way of revealing audio from his debut album along with photos, videos and more over a six week period prior to the release. It’s kind of a tour guide, but more fun, and making use of content shot on location with Alessandro himself. I think it can be difficult to meaningfully engage this kind of market digitally but we’ve had some good success using ThingLink purely because it bridges the gap between technology and the kind of content people naturally gravitate towards and find themselves sharing.

Q. What advice do you have for bands who want to promote their music with ThingLink?

Firstly, think about what you want to achieve. Do you want to drive data acquisition for the mailing list, increase Facebook fans, sell gig tickets, generate new fans, or are you simply rewarding existing fans without having any quantifiable target at all? Whichever it is, the answer will drive the content you need to be producing.

Secondly, thinking about how you want to reveal that content can make all the difference. A great way of encouraging repeat visits is to stagger the content that is available, but if you’re not giving fans what they want the first time round are they even going to come back for a second?

Q. What is it about ThingLink that helps drive traffic?

I think the numbers we saw on our campaign with Friar Alessandro reflect a very engaged, very content hungry fan base who appreciate unlocking and experiencing that content in exciting, non traditional ways. This is a demographic that wouldn’t usually listen to track previews or streams through SoundCloud. We’ve found ThingLink to be a brilliant way of removing the barrier that exists there by letting people interact with something that makes sense to them and delivering them SoundCloud content through it.

Although there were several content reveals each week on the map, streaming the new audio clips was always the most popular and the ThingLink platform effectively renders the underlying technology behind that invisible. This is hugely important in ensuring we’re connecting well with our audience and not alienating or penalising non technical fans.

Listening to the feedback we’ve had so far has been extremely positive. I can see ThingLink being an incredibly useful tool for us in future if for nothing else than its ability to engage meaningfully with the people we are trying to reach, day to day.

Follow Decca Records on ThingLink.

 

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